Driving innovation with emotional intelligence – MIT Technology Review

EQ as a differentiator

Even as the world rapidly embraces more and more complex technologies like artificial intelligence (AI), it’s still the human connection that gets our attention. That makes emotional intelligence (EQ) more important than ever. In a world gone digital, it’s crucial to design products and lead people in the analog world, based on our humanity. Those who understand this will more effectively inspire and lead their staffs, please their customers, and spark more innovation. 

— Read on www.technologyreview.com/2021/03/09/1020470/driving-innovation-with-emotional-intelligence/amp/